A Comprehensive Guide to the Administrative Remedy Program

Facing time in a federal correctional facility can be a daunting experience. The unfamiliar environment, the rules, the routines, and the challenges can be overwhelming. As a prison consultant with firsthand knowledge of the system, I have unique insights into its processes and people. One of the essential parts of that system is the Administrative Remedy Program (ARP) of the Federal Bureau of Prisons (BOP). Here’s an in-depth look to help you navigate this process effectively.

Why Is the Administrative Remedy Program Important?

The ARP isn’t just another bureaucratic process; it’s your lifeline to voice concerns, grievances, or issues you might encounter during your confinement. Whether it’s about living conditions, medical care, treatment by staff, or any other aspect of your incarceration, this federal program ensures you can voice concerns.

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What Is the BOP’s Administrative Remedy Program?

For those unfamiliar, the ARP is a structured grievance system established by the BOP. It’s designed to address any aspect of confinement that an inmate might find problematic. The program covers all inmates in BOP-operated institutions, those in contract Community Corrections Centers, and even extends to former inmates for issues that arose during their confinement.

The program’s main objectives are to provide a clear procedure for inmates to have their concerns formally reviewed by high-level Bureau officials, ensure timely responses to each request, maintain a record of all requests and appeals, and guarantee that BOP policies are correctly interpreted and applied by staff.

Here are some common examples of situations that often come up in ARP filings:

  • Medical Concerns: Inmates might file grievances related to the quality of medical care they receive, delays in treatment, or dissatisfaction with medical decisions.
  • Safety Concerns: If an inmate feels threatened or unsafe due to the actions of other inmates or staff, they might use the ARP to seek intervention or a transfer to another facility.
  • Conditions of Confinement: This can encompass a variety of issues, from the cleanliness and maintenance of facilities to concerns about food quality, temperature control, or access to recreational areas.
  • Property Issues: Inmates might file grievances if their personal property is lost, damaged, or confiscated without proper justification.
  • Program Participation: Inmates might raise concerns if they feel they’ve been unfairly excluded from educational, vocational, or rehabilitative programs.
  • Visitation Issues: Grievances can arise from disputes over visitation rights, including the denial of visitors, frequency of visits, or conditions during visitation.
  • Disciplinary Actions: If an inmate believes they’ve been unjustly disciplined or that the disciplinary process was flawed, they might use the ARP to contest the action.
  • Sentence Computation: Inmates might have concerns about how their sentence is being computed, including issues related to good time credits or parole eligibility.
  • Mail Issues: This can include concerns about delayed mail, mail being read without justification, or mail being confiscated.
  • Religious Concerns: Inmates might file grievances if they feel their religious rights are being violated, such as not being allowed to attend religious services or not being provided with religious dietary options.
  • Work Assignments: Disputes can arise over work assignments, pay rates, or conditions of inmate work.

These are just a few examples, and the Administrative Remedy Program is designed to address any aspect of an inmate’s confinement that they find problematic. It’s essential for inmates to be specific and factual in their filings, providing as much detail as possible about the issue and any attempts they’ve made to resolve it informally.

The Power of Informal Resolution

Before you consider the formal route, always start with a conversation. In my years of experience, I’ve seen countless issues resolved through simple dialogue. Approach the staff, discuss your concerns, and see if there’s a mutual resolution.

The program actually encourages inmates to first seek these informal resolutions. Each warden is responsible for establishing procedures to facilitate this. However, if informal methods don’t yield results, the formal process is there to lend a voice to inmates’ concerns.

Navigating the Formal Process

If your concerns remain unaddressed, it’s time to initiate the formal Administrative Remedy Request. Here’s a step-by-step breakdown:

Initial Filing:

  • Inmates must first attempt informal resolution with staff before submitting a formal Administrative Remedy Request (BP-9).
  • The deadline for submission is 20 calendar days after the incident in question.
  • The form should contain a single complaint or closely related issues. Multiple unrelated issues or separate incident reports should be on separate forms.


  • If unsatisfied with the Warden’s response, an inmate can appeal to the Regional Director using form BP-10 within 20 calendar days of the Warden’s response.
  • If still unsatisfied with the Regional Director’s response, an appeal can be made to the General Counsel using form BP-11 within 30 calendar days of the Regional Director’s response.

Appeals must be accompanied by copies of the original request and responses from lower levels.

Key Points to Remember

  1. Timelines Matter: From the day of the incident or concern, you have 20 calendar days to file your request. It’s crucial to act promptly.
  2. Drafting Your Request: Be clear, concise, and factual. Detail the issue, any previous attempts at resolution, and the outcome you’re seeking. Try to leave emotion out of your wording.
  3. Seek Assistance: Crafting an effective request can be challenging. Lean on fellow inmates, institution staff, or even external sources like family, attorneys, or an experienced prison consultant for guidance. But remember, the final submission must be yours.
  4. The Appeal Process: If the institution’s response isn’t satisfactory, you can escalate. First, appeal to the Regional Director, and if needed, to the General Counsel.

Understanding Response Times

Bureaucracy can be slow, but there are set timelines for responses:

  • Warden or CCM: 20 calendar days
  • Regional Director: 30 calendar days
  • General Counsel: 40 calendar days

Special Considerations

For those with disabilities, language barriers, or other challenges, the BOP has provisions to assist. Ensure you communicate any special needs upfront, so the necessary accommodations are made.

Why This All Matters

In the complex world of federal prisons, the Administrative Remedy Program is a structured way to ensure inmates’ rights and concerns are not just heard but addressed. While it might seem tedious, understanding and effectively using this program can significantly impact your prison experience.

Final Words of Wisdom

Incarceration is challenging, but you’re not powerless. Equip yourself with knowledge, be proactive, and always advocate for your rights. The Administrative Remedy Program is a testament to the fact that even within the confines of a prison, there’s a structured system to ensure you have a voice. As you embark on this journey, remember that understanding and navigating the system effectively can be a game-changer. Stay informed, stay resilient, and always believe in your ability to advocate for yourself.


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